LW Wholesale - Shipping Information

At LW Wholesale, we strive to dispatch your orders promptly. Orders placed on business days before 8:00 PM will be processed the same day. However, please be aware that due to factors such as stock availability and order volume, processing times may occasionally be extended.

We use DHL for our shipping needs. For detailed information about DHL’s services, please visit their website.

Responsibility and Shipping Terms

Please note that LW Wholesale assumes no responsibility for the delivery of your package or any damage incurred during transit. Once the goods leave our warehouse, responsibility for the shipment transfers to you. We take all necessary measures to package products securely to minimize the risk of damage during transportation.

Order processing schedule

Time ordered	Before 8:00 pm	After 8:00 pm
Monday	Processed on Tuesday	Processed on Tuesday
Tuesday	Processed on Tuesday	Processed on Wednesday
Wednesday	Processed on Wednesday	Processed on Thursday
Thursday	Processed on Thursday	Processed on Friday
Friday	Processed on Friday	Processed on Tuesday
Saturday	Processed on Tuesday	Processed on Tuesday
Sunday	Processed on Tuesday	Processed on Tuesday

Shipping fees
Shipping fees are exclusive of VAT and are calculated per carton box with a maximum weight of 30 kg and dimensions of 120x60x50 cm for standard addresses. Additional charges apply for remote area addresses.

Country	Home / Office address	Estimated shipping time
Austria	€ 13,90	3 - 5 days
Belgium	€ 9,90	1 - 3 days
Bulgaria	€ 17,90	4 - 7 days
Czech Republic	€ 13,90	3 - 5 days
Croatia	€ 25,90	4 - 7 days
Denmark	€ 23,90	3 - 5 days
Estonia	€ 13,90	3 - 5 days
Finland	€ 25,90	4 - 7 days
France	€ 18,90	3 - 5 days
Germany	€ 11,38	1 - 3 days
Greece	€ 18,90	4 - 7 days
Hungary	€ 13,90	3 - 5 days
Ireland	€ 18,90	3 - 5 days
Italy	€ 17,90	4 - 7 days
Latvia	€ 13,90	3 - 5 days
Lithuania	€ 13,90	3 - 5 days
Luxembourg	€ 11,39	1 - 3 days
Poland	€ 12,90	3 - 5 days
Portugal	€ 18,90	4 - 7 days
Romania	€ 12,90	3 - 5 days
Slovenia	€ 17,90	3 - 5 days
Slovakia	€ 13,90	3 - 5 days
Spain	€ 18,90	4 - 7 days
Sweden	€ 18,90	4 - 7 days
The Netherlands	€ 7	1 - 2 days

* If your country is not listed, please contact us for further information.

Common issues and resolutions

Shipping receipt not received

Check your spam filter as the receipt may have been filtered. Adjust your spam filter settings if necessary.

Missing items

If items are missing from your order, please contact us for assistance.

Wrong item(s) received

If you receive items that were not ordered, please contact us so we can resolve the issue.

Order not received

Use the Track & Trace code to monitor your order's status. If the order is not traceable, contact us promptly for assistance. Ensure that your address is correct for accurate delivery.

Incorrect address details:

If you provided an incorrect address, contact us as soon as possible. We may be able to amend the address if the package has not yet been dispatched. If the package is already in transit, we will make every effort to ensure delivery. If the package is returned, reshipping will incur additional costs. If you cancel a returned shipment due to an incorrect address, a refund will be issued minus shipping fees.

For any additional inquiries or concerns, please do not hesitate to reach out to our customer service team via info(at)lw-wholesale.com. We are here to assist you.

Shopping cart

Shipping & Delivery

Responsibility and Shipping Terms

Order processing schedule

Common issues and resolutions